Q:

How long has Lambden Window & Door Sales Ltd. been in business?

We have been serving the Ottawa and Valley region since 1987.

Q:

Do you offer full service and installation?

Lambden takes pride in the decades of experience represented with our exclusive installation teams.

Q:

Is window and door replacement recommended in the winter season?

An experienced installer can properly replace a window in well under an hour, so installation in colder seasons is not an issue.

Q:

Upon order placement, when can I expect my windows to be installed?

Depending on the product and the manufacturer, your product delivery dates can vary. At the time of signing you will be notified of the approximate installation date.

Q:

Do you charge a fee for an in-house estimate?

In-house estimates are welcome and completely free of cost and obligation.

Q:

What brand name of windows do you sell?

Our top sellers are Ostaco which are manufactured in Markham (www.Ostaco.com), Ontario, L. Martin which are manufactured in Riviere- Du- Loup, Quebec, Fenplast which are manufactured in Delson, Quebec and Greenview which are manufactured in Alexandria, Ontario.

Q:

How can I as the consumer verify that I am purchasing a quality window?

We only work with carefully selected suppliers that have a reputation for quality of craftsmanship.

Q:

Are there different colours available?

There is a wide range of standard colours available with optional custom colours .

Q:

What is Low "E" Argon gas (LEA)?

Low "E" stands for Low emissivity which is a coating utilized in insulating glass. The coating was developed to provide improved shading in the summer and solar heat gain in the winter. The benefits are warm center glass temperature for the winter, reduced glass temperature for summer conditions compared to clear glass, reduced ultraviolet light transmissions which helps prevent fading of draperies and furniture and reduces heating and cooling costs for both warm and cold climates. Fifty percent of air conditioning costs are attributed to windows.
"Argon Gas" is a colourless, odorless, non-toxic, non-flammable and non-corrosive gas used to insulate the dead air space normally found between the thermal pane unit. Argon gas improves the R Value of the window (up to R4.2) by reducing heat transfer.

Q:

What is Low "E" Squared?

Low "E" squared is another coating that is available. The coating blocks 84% of the suns harmful ultraviolet rays and delivers a 96% performance improvement in nighttime insulation compared to clear glass.

Q:

What are "grills"?

Grills are decorative aluminum bars mounted between the glass. They come in different styles and shapes. There is also an option for an external grill called "Simulated Divided Lite". This option is popular with older architectural housing and heritage buildings.

Q:

What is your manufacturer warranty on the product ?

All of our VINYL window manufacturers provide lifetime warranties on their products.

• Hardware warranties range from 10 years to lifetime.
• Wood manufacturers offer a 5 year warranty on the frame and 10 years on the thermal.
• Door manufacturers offer 10 year warranty on the slab if painted white or other colour from the factory. Wood frames offer a 5 year warranty.
• Note: some manufacturers will not warranty a door if a storm door is installed.
• Please read the warranty brochure from the manufacturer you are purchasing product from.

Q:

Do you sell Skylights?

Q:

Should I remove the screens from my windows in the wintertime?

If your screens are on the inside, it is beneficial to remove them in the wintertime. This increases airflow and reduces window condensation.

Q:

Do you have a staffed and fully equipped Service Department?

Yes, we have a full in-house service department to take care of all your needs and requirements.

Q:

Do you sell Overhead Garage Doors?

Due to the complexity of these products, we will be happy to refer you to a reputable company.